Council services

Rubbish per home

Rubbish collected per serviced home fell from 514 kg to 278 kg in 2015–16, when organics bins reached every serviced home, and has stayed near that level, but all kerbside material per home did not fall.

• 270 kg Rubbish collected per home with a council rubbish service2023–24-47.4% on the 514 kg of 2014–15
• 514 kg2014–15→ 278 kg2015–16 Rubbish per serviced home, before and after organics bins reached every serviced home-45.9% in one year
• 11,8002001–02→ 18,7512023–24 Homes with a council rubbish serviceRubbish collected went from 8,746 t to 5,062 t
• 944 kg All kerbside material per serviced home, yearly average2015–16 to 2019–20928 kg in 2010–11 to 2014–15 (+1.7%)
• 440 kg Organics per serviced home, yearly average2015–16 to 2019–20169 kg in the five years before; recycling 243 kg → 228 kg

Per home with a council rubbish service; before 2015–16, fewer than half of those homes had an organics bin. The survey does not show that the same material simply moved from one bin to another.

SourceVictorian local government annual waste services report — council data · EPA Victoria · 2001–02 to 2023–24

Diversion

Wodonga reported the highest kerbside diversion rate of the ten regional cities in 2024–25, 70.0%, though its rate has fallen every year since 2020–21.

• 70.0% Kerbside bin material diverted from landfill2024–25Highest of 10 regional cities; Mildura next at 68.3%
• 54.2% Median of the other nine regional cities2024–25
• 72.6%2020–21→ 70.0%2024–25 Wodonga, lower each year than the year before
• 3 of 5 Years Wodonga reported the highest rate of the ten2020–21 to 2024–25Mildura was higher in 2021–22 and 2022–23

Diversion is the share of kerbside bin material Council reports as sent away from landfill. It does not record the material's final destination.

SourceLocal Government Performance Reporting Framework — full council data set · Local Government Victoria · 2020–21 to 2024–25

Bin collection

In 2024–25 Wodonga had the 2nd lowest rate of missed bins and the 2nd lowest garbage collection cost per bin of the ten regional cities, while its recycling cost per bin, $72.33, was above the median of the other nine.

• 3.48 Missed bins per 10,000 scheduled lifts2024–252nd lowest of 10 regional cities; median of the other nine 10.78
• $84.37 Garbage collection cost per bin2024–252nd lowest of 10 regional cities; median of the other nine $128.68
• $72.33 Recycling collection cost per bin2024–253rd highest of 10 regional cities; median of the other nine $57.65
• +43.8% Recycling cost per bin, one-year change on the filed figures2023–24 to 2024–25+54.5% from Council's own 2023–24 figure, $46.82
• 10.26 Missed bins per 10,000 scheduled lifts, as filed2023–24Council's own later figure: 3.01

Costs are per bin, in each year's dollars, not per tonne; a lower cost is not by itself a better service.

SourceLocal Government Performance Reporting Framework — full council data set · Local Government Victoria · 2020–21 to 2024–25

Planning cost

Wodonga's statutory planning service cost more per application than any other regional city in each of the five years from 2020–21 to 2024–25, on the filed figures and on Council's own later figures.

• $7,356 Cost per planning application received, as filed2024–25Highest of 10 regional cities; median of the other nine $3,074
• $5,894 The same measure on Council's own calculation2024–25Still the highest; next is Ballarat at $4,734
• 5 of 5 Years Wodonga's cost per application was the highest of the ten2020–21 to 2024–25Also the highest on Council's own figures, in all four years they cover
• +75.3% Rise in cost per application, filed figures2020–21 to 2024–25+40.5% to Council's own 2024–25 figure
• +47.9% Rise after inflation (Melbourne CPI), filed figures2020–21 to 2024–25+18.5% to Council's own 2024–25 figure

Cost per application received, not per decision made, so a change in the number of applications moves it.

SourceLocal Government Performance Reporting Framework — full council data set · Local Government Victoria · 2020–21 to 2024–25

SourceConsumer Price Index, Australia — all groups, Melbourne · Australian Bureau of Statistics · 2020–21 to 2024–25

Planning time

Council filed a median of 92 days to decide a planning application in 2024–25 but calculated 70 days itself, and 63.0% of decisions were made within the statutory time, down from 76.8% the year before.

• 92days Median time to decide a planning application, as filed2024–25Equal slowest of 10 regional cities, with Greater Geelong
• 70days The same measure on Council's own calculation2024–25Below the median of the other nine
• 72days Median of the other nine regional cities2024–25
• 63.0% Decisions made within the statutory time2024–253rd lowest of 10 regional cities; median of the other nine 75.9%

Council's commentary says its filed 2024–25 decision time is affected by discrepancies in the Victorian Government's Planning Permit Activity Reporting.

SourceLocal Government Performance Reporting Framework — full council data set · Local Government Victoria · 2020–21 to 2024–25

Maternal & child health

Aboriginal children's use of the maternal and child health service rose from 64.0% in 2020–21 to 81.4% in 2024–25, above the median of the other nine regional cities, while the four-week visit stayed below its median in every year.

• 81.4% Enrolled Aboriginal children who used the service2024–255th highest of 10 regional cities; median of the other nine 80.6%
• 64.0% The same measure2020–21Lowest of 10 regional cities; up 17.4 points by 2024–25
• 90.6% Enrolled infants who had the four-week visit2024–252nd lowest of 10 regional cities; median of the other nine 94.1%
• 78.9% Enrolled children who used the service at least once2024–25Median of the other nine 78.3%; 72.6% in 2020–21

Aboriginal participation is a percentage of a small group of children each year, so it moves sharply from year to year.

SourceLocal Government Performance Reporting Framework — full council data set · Local Government Victoria · 2020–21 to 2024–25

Impounded animals

In 2024–25, 56.5% of collected animals went back to their owners, down from 74.6% in 2020–21, and 58.5% were rehomed, up from 21.3%.

• 56.5% Collected animals reclaimed by their owner2024–2574.6% in 2020–21; 2nd highest of 10 regional cities
• 35.9% Median of the other nine, reclaimed2024–25
• 58.5% Collected animals rehomed2024–2521.3% in 2020–21; 5th highest of 10 regional cities, from lowest in 2020–21
• 58.5% Median of the other nine, rehomed2024–25

Council reports the two shares separately, and in 2024–25 they add to 115.0%, so they are not parts of one whole.

SourceLocal Government Performance Reporting Framework — full council data set · Local Government Victoria · 2020–21 to 2024–25

Aquatic facilities

Wodonga's aquatic facilities recorded 8.86 visits per resident in 2024–25, more than every other regional city except Wangaratta.

• 8.86 Visits to council aquatic facilities per resident2024–252nd highest of 10 regional cities, after Wangaratta 14.09; median of the other nine 6.36
• 396,000 Visits in the year, estimated2024–25About 1,085 a day: visits per resident × 44,717 residents at June 2025
• 3.55 Visits per resident2020–21A year of COVID closures, Council's commentary says

Visits count attendances, not individual people.

SourceLocal Government Performance Reporting Framework — full council data set · Local Government Victoria · 2020–21 to 2024–25

SourceRegional population — estimated resident population by local government area · Australian Bureau of Statistics · 30 June 2025, preliminary

Resident satisfaction

Wodonga's ratings fell on all three measures between 2020–21 and 2024–25, yet in 2024–25 it still rated highest or equal highest of the ten regional cities on each.

• 602020–21→ 552024–25 Council decisions made in the interest of the community, rating out of 100In 2024–25: equal highest of 10 regional cities, with Greater Shepparton; median of the other nine 48
• 602020–21→ 542024–25 Consultation and engagement, rating out of 100In 2024–25: equal highest of 10 regional cities, with Greater Shepparton; median of the other nine 48
• 672020–21→ 522024–25 Condition of sealed local roads, rating out of 100In 2024–25: equal highest of 10 regional cities, with Warrnambool; median of the other nine 46
• 12 of 15 Measure-years in which Wodonga rated highest or equal highest of the ten2020–21 to 2024–25Four of them shared

The ratings come from a sample survey whose margin of error is not published with them, so a move of a point or two may not be a real change.

SourceLocal Government Performance Reporting Framework — full council data set · Local Government Victoria · 2020–21 to 2024–25

Sealed-road ratings over a longer period, in Roads, transport & safety

Council's corrections

In its 2024–25 commentary Council restated earlier figures for nine measures on this page, and 27 of the 36 restatements across Victorian councils that year were Wodonga's.

• 27 of 36 Restatements of earlier figures in Victorian councils' commentary that were Wodonga's2024–25 returnsNext highest: West Wimmera Shire, 3
• 7 Councils that restated any earlier figure2024–25 returnsThe median council restated none
• 9 Measures on this page with earlier figures Council restated2024–25 commentaryMissed bins, garbage collection cost, recycling collection cost, planning cost, planning decision time, planning decisions on time, animals reclaimed, animals rehomed and sealed-road rating
• 75.0% Animals rehomed in 2021–22, on Council's later figure2024–25 commentary10.3% as filed

A restatement is a council's own commentary saying a figure it filed for an earlier year should be different. The published data set still carries the figures as filed, so this page draws both.

SourceLocal Government Performance Reporting Framework — full council data set · Local Government Victoria · 2024–25

Restated financial statements, in Financial position